Enterprise | iDeals Virtual Data Room

Enterprise

Storage and users

  • deployment of one or several Data Rooms;
  • uploading of unlimited Client Data at the cost defined in Delivery Order and its storage in a specific order (user-friendly or in accordance with other Client’s requirements);
  • designation of unlimited number of Data Room Administrators by another Data Room Administrators, by Corporate Account Owner, by Corporate Account Managers, by Key iDeals Contact, or by iDeals Support Agents;
  • invitation of unlimited Data Room Participants by the Data Room Administrators;
  • unlimited preparation period until at least 2 (two) guest users that are not Data Room Administrators are invited.

Support, trainings, and project management

  • live training with a dedicated expert (unlimited);
  • ensuring operation of Help Center;
  • premier customer support via telephone, online chat, and e-mail (support response 15 minutes);
  • customer support in 10 languages;
  • project index portfolio by industry;
  • help with data migration and upload;
  • professional services (data room setup and other behind the scene services)3;
  • custom support response time SLA3;
  • dedicated project manager, customer success, and customer support.

Customizations and integrations

  • custom branding (logo, color);
  • custom terms of access / NDA;
  • custom login page,
  • custom invitation, documents, and Q&A emails;
  • seamless login from client’s website using VDR login form;
  • single sign-on integration (SAML 2.0);
  • customer-managed encryption keys integration;
  • custom domain (URL)2;
  • customizable Q&A workflows;
  • custom features2.

Documents

  • files supported to for secure viewing in PDF or encrypted formats: *.pdf, *.txt, *.doc, *.docx, *.xls, *.xlsm, *.xlsx, *.csv, *.ppt, *.pptx, *.rtf, *.htm, *.html, *.xml, *.mht, *.jpg, *.jpeg, *.jpe, *.gif, *.bmp, *.png, *.svg, *.tif, *.tiff, *.mp4, *.mov, *.avi, *.wmv, *.m4v, *.mpg, *.mxf, *.mkv, *.3gp, *.mpeg, *.ts, *.asf, *.f4v;
  • online PDF viewer;
  • online Spreadsheet viewer;
  • optical character recognition (OCR);
  • full text search;
  • drag and drop upload;
  • automatic index numbering;
  • multilingual document index;
  • new document notifications;
  • desktop application for upload and sync;
  • mobile applications for iOS & Android;
  • document redaction. Redaction tool allows removing texts or areas from the documents in the Data Room containing any sensitive or confidential information. Redacted content appears blacked-out for the users;
  • document labels / tagging.

Security

  • two-factor authentication;
  • access expiration by time;
  • access restriction by IP address;
  • users, roles, groups, and permissions management;
  • 8 levels of document access management;
  • encrypted PDF and MS office documents;
  • preview permissions as any user;
  • customizable dynamic watermarks;
  • remote shred/ information rights management;
  • screenshot prevention with Fence View;
  • custom password policies & session timeouts2.

Collaboration and reporting

  • track user activity;
  • detailed audit trail;
  • reports export to Excel;
  • scheduled reports sent by email;
  • questions and answers tool (advanced workflow);
  • document notes.

Data hosting, availability and compliance

  • iDeals’ data centers in 9 regions;
  • 99.95% uptime;
  • SOC 1/2, ISO 27001, GDPR, HIPAA, PCI DSS compliance;
  • SSL/TLS with 2048-bit RSA data transfer encryption;
  • 256-bit AES data at rest encryption;
  • public cloud or private cloud deployment option1.

1 option is available upon selection of the appropriate conditions in the Delivery Order
2 available only for Private Cloud deployments

3 according to indicated in Delivery Order SLA